Privacy Policy

MediaPilot helps Shopify merchants audit media files, identify heavy or unused files, convert eligible images to WebP, and manage controlled cleanup workflows.

MediaPilot accesses the Shopify data required to provide the app: shop identity, product and collection media references, Shopify Files metadata, theme assets, and Shopify content references when the merchant grants the required scopes.

MediaPilot does not sell merchant data and does not use store data for advertising.

The app stores operational data such as audit jobs, media IDs, file metadata, conversion manifests, rollback records, quota usage, webhook queue status, and app session data needed to operate the service.

For image replacement workflows, MediaPilot may upload the original image to the merchant's Shopify Files as a rollback backup. These files are named with amediapilot-backup-original- prefix and the app stores only the Shopify file ID, URL, and related manifest metadata needed to restore the image.

Data is used only to run audits, conversions, rollback operations, unused media checks, billing limits, diagnostics, and app support.

Operational records are retained only as long as needed for audit history, rollback, troubleshooting, and merchant support. When a shop uninstalls the app or Shopify sends a GDPR erasure webhook, MediaPilot performs best-effort cleanup of shop-specific private data.

Shopify Files backup images can be visible in the merchant's media library. Merchants may delete MediaPilot backup files manually, but deleting a backup can remove rollback availability for the related job.

MediaPilot uses Shopify OAuth, encrypted HTTPS transport, scoped Shopify Admin API access, and background job safeguards. Access tokens and operational records are kept server-side.

For privacy requests or support, contact the app owner at geoffreyconcas222@gmail.com.